FAQs

from First-Generation and/or Low Income Students

Which fund should I apply to and how are they different?

  • Emergency Funding Request Form- This is a link to the application. from the Office of Student Success Programs and Services if you are in need of emergency financial assistance with moving out.

  • Emory Together Student Fund (ETSF) will be available beginning Monday, March 23rd and is specifically designated for full time undergraduate and graduate degree seeking students, enrolled as of March 22nd. This fund will be for students who have an individual financial hardship challenge due to the coronavirus pandemic.

  • Financial Aid Student Hardship Fund- information and application. The coronavirus pandemic qualifies as a “catastrophic event” that students might need extra funds to manage through. This is not a guaranteed funding source, but students are encouraged to apply.  

What resources are available?

High Financial Need Student Support Stipend

We understand that Emory undergraduate students with the highest financial need will experience the greatest impact associated with the expedited closure of the resident halls and shift in academic delivery. With that in mind, Emory will provide an immediate “Student Support Stipend” to eligible undergraduate students in the amount of $1,000 within the next week. Students will be contacted by the Office of Financial Aid.

Work Study Income Replacement

The Department of Education has authorized the payment of unutilized Federal Work Study funds to each impacted student. The Office of Financial Aid (OFA) has reviewed the funds available and is in the process of calculating the amount eligible under this program, to be awarded to eligible students in the next week.

Student Employee Salary Replacement

Emory students of various income levels and backgrounds hold jobs at Emory and are classified as student employees. These jobs may be administrative, research focused, athletic support or various other activities. The rate of pay is different for each student employee and the hours may vary by job as well as by week-to-week availability, depending upon the student’s academic load and the unit’s need. We are concerned about the impact of COVID-19 on the financial well-being of these students who depend on this income in their financial planning.

As a means of supporting our student employees as the university moves to remote work and students are leaving campus, we propose to pay estimated earnings for the remaining weeks of the term based on their historical time worked.  Students may check with their hiring unit to see if it is possible to continue to work remotely and may be paid for that time as well.

Will students with full financial aid receive housing and dining refunds?

No. The student subsidy combined with the resources mentioned above are intended to offset expenses for housing/dining until the end of the Spring 2020 semester. 

I receive free on campus housing with my financial aid package, am I eligible for the housing refund?

No. Students that have housing funded by Emory University (whether through Financial Aid, Emory Scholarship, etc) would not be eligible for a housing refund.  

For my own safety I purchased a flight and paid for storage. Is it possible to get reimbursed for these purchases?

Please complete the Emergency request form by no later than April 1st to be reimbursed for your flight and storage.  

When is the last day to leave campus to still receive a housing reimbursement?

All students should leave residence halls by Sunday, March 23rd at 5:00 p.m.  Students receiving full financial aid from Emory will not be reimbursed for housing. 

 

Is my Financial Aid Advisor available for appointments?

Yes, please visit this page to contact your advisor for a virtual appointment: http://www.studentaid.emory.edu/undergraduate/manage/contact/advisors.html

College Council and SGA are providing rideshare vouchers for impacted students. Please find a voucher code and more information by visiting this link.

For financial reasons I am having a hard time getting home or getting back to campus to pick up my items. Who should I speak to? Where should I apply for resources?

Please do not return to campus.  Please complete the Emergency Request form to let them know if you would like your stuff shipped or stored or a combination.  

I live on main campus and was approved for housing. Am I relocating?

Emory is employing the CDC recommendation that students practice social distancing.  Therefore Housing and Residence Life is making every effort to operationalize this practice.  If they have not already, Housing will be in contact with you to let you know if you must move or can reside in your existing space. The primary location for housing students will be in one of the three buildings on the Clairmont Campus, to allow students with access to private bath and kitchens. 

I am home and have not made arrangements to pick up my belongings. What are my options if I do not or cannot come back to get my belongings?

If you do not come back to campus to collect your belongings, Emory provided movers will pack and ship or store them. We will contact you after March 23 to discuss follow up regarding your belongings. You can also coordinate packing, shipping or storage of your belongings with any moving/storage company of your choice at your own expense.

Who can collect my belongings and how can I have those boxes shipped home?

If you have not made arrangements for your belongings, visit theEmory Housing website, log in to MyHousing, choose Applications/Appeals, and fill out the What To Do With My Belongings  Pack & Ship information: Storage Squad is on standby to provide services.

Is financial support available for Emory to pack, store, or mail me my items?

Please fill out this form to receive financial assistance with packing and storing/mailing your items.

I did not know about the Housing form and its deadline. I do not have any housing yet, what should I do?

Please contact the Housing office at housing@emory.edu

Emory Mail Services will have updated hours through March 22. Please contact Emory Mail Services for forwarding of any packages that might arrive to the Emory Campus after March 22nd, 2020.

If I leave my car on campus, will I be ticketed or towed?

Students will not be ticketed for leaving campus (moving) without their cars, assuming the car is currently parked in a proper lot/space.) An email will be sent to all permit holders with more information about their vehicles. Information regarding on-campus vehicle storage is forthcoming: http://transportation.emory.edu/parking/COVID19_Parking.html

I do not have a personal laptop. Who should I contact about securing one in time for classes on Monday, March 23rd

Please complete the emergency support request form and someone will contact you. 

I do not have WiFi at home. Who should I contact/ which form should I fill out for support?

Please complete the emergency support request form and someone will contact you. 

What do I do if I need other support for my remote learning?

Please contact student technology support: http://it.emory.edu/studentdigitallife/support/student-technology-support/index.html

Classroom Resources


Leading publishers have provided free access to textbooks from now through Memorial Day. Please use this link for more information.

With our transition to online learning, some students will lose access to course materials that they previously shared with classmates or instructors, or accessed via the library. To support these students, we’ve partnered with our digital course materials provider, VitalSource, and leading publishers, to launch VitalSource Helps, a program that provides access to ebooks to all Emory University students through May 25th. Students may begin accessing these materials today at bookshelf.vitalsource.com.

What support exists for students who not have internet service at home?

Students without existing internet at home may get connectivity by using their carrier provided hot-spots where available.

FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots

Comcast COVID-19 response: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time

AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families

Verizon COVID-19 response: no special offers, but following the FCC agreement

Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge

T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge

Charter/SpectrumCharter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps

The Department of Accessibility Services has released a Memo to Students and an FAQ regarding testing and academic accommodations.

http://accessibility.emory.edu/about/transition-to-remote-learning.html